Testimonials

It is a profound honour and privilege when families entrust us with the care of their loved ones; they truly become a part of our extended family.

We hold our heads high as we commit to providing your loved ones with the devoted and professional care they so rightly deserve.

"Paula managed my father's funeral; she gently navigated me through the process, going above and beyond to make his send off flawless and really special. Paula is just the most kind and thoughtful lady, and I cannot recommend her highly enough"

Lala T

"When I lost my mum I had no idea how to plan a funeral and was dreading every minute, then I met Paula.

Paula from day one took care of me, the necessary arrangements and more importantly my mum. Paula turned what I was expecting to be awful experience into something I could manage and was always there no matter what time of day.

The care, empathy and trust Paula made us feel as a family was more than I can ever imagine.

I would highly recommend Paula to anyone going through such a hard time. She truly is angel.

Many Thanks Paula"

Danielle P

"Paula Clinch made the funeral arrangements for the funeral of my husband, Bob Elliott. From the very first meeting, Paula was the perfect combination of compassionate and efficient. She guided us throughout the process, helped us to shape our requirements for the service and for the overall arrangements, always giving us the right amount of time to pause to think or to grieve. She was endlessly patient and understanding of our changing requirements, understood and prioritised our most important requests, and we always trusted her fully to deliver.

On the day of the funeral itself Paula provided excellent yet unobtrusive emotional support, and helped to guide us through the day. It's no exaggeration to say that Paula was integral to making our whole grieving process much more bearable, and to feeling that a great weight had been lifted from us at the most difficult of times."

Shirley E

"Paula was a shining light of comfort at such a difficult time. She was professional friendly, warm and caring."

Rebecca R

"Hi Paula

I wanted to let you know how very much we appreciated your very personal service in making the arrangements for my Mothers funeral. From the very start we felt your empathy and adaptability to her wishes and our needs. Your help with other necessities; order of service layout and printing, floral tributes, out of hours viewings , video tribute and uploading etc, were all invaluable. The arrangements were faultless as was their execution. Thank you so much"

Ray D

"At the most difficult of times during my Mother's passing, I used the services of Paula to arrange the funeral. I could not have been looked after better. She showed kindness, understanding and compassion throughout the whole process. She provided expert guidance and suggested many heartfelt ideas that made the whole experience seamless and personal."

Her gentle and kind nature was exactly what anyone would benefit from at a very emotional time. I cannot thank her enough for her professionalism and support through the whole process. Highly recommended."

Ellis W

"Our Mum passed away in July 2021 following which my sister and I visited several funeral directors with regards to choosing who we would ask to make the necessary arrangements for her funeral.
As soon as we met Paula we knew we had found the right person to oversee all of the arrangements. It is a difficult enough time as it is with so many things to think about, especially as Mum's passing was unexpected meaning we had not had any time to prepare ourselves for everything that had to be done, aside from the funeral itself.
Paula immediately reassured us and we could sense that she would take care of everything related to the funeral leaving us to concentrate on the other things. We were right to trust her. Paula recommended the exact funeral package we needed and promptly started putting plans in place all the while keeping us appraised of progress in a timely manner.

Paula went above and beyond the call of duty, working in her own time to help us produce a lovely order of service and was always available to assist us with queries - even when she was off duty. The little touches such as the personal condolence card from her that she made sure we received on the day of the funeral were much appreciated and of course the actual arrangements and service went without a hitch.
Paula's care and attention made such a difficult time much easier and we were so glad we chose her as our arranger for Mum's funeral.

Unsurprisingly, Paula's attention continued even after the funeral as we had several loose ends that needed attending to and she carried these out efficiently and with compassion. Needless to say my family would have no hesitation in recommending Paula as the perfect arranger for a loved ones funeral arrangements."

Guy M